Update: Windows 10 support has now ended
Support for Windows 10 Home and Pro ended on 14 October 2025. A device does not stop working on that date, but its support and update position needs attention. Check the exact Windows edition and servicing channel, because some specialist editions have different lifecycle dates.
For each business device, assess compatibility with a supported operating system, the applications it runs and whether replacement is appropriate. Eligible devices can receive specified security updates through Microsoft's Extended Security Updates programme, subject to enrolment and terms. ESU is not a return to full product support or new-feature development, and pricing published overseas is not a New Zealand reseller offer.
Bring your device list and application requirements to us to discuss the options. Any hardware purchase, licensing or deployment work is scoped separately.
The original newsletter, sent August 2024
2025 sees us with 10 years of Windows 10 being on the scene, as it released in 2015 — hard to believe I know!
A lot of you may be using Windows 11 already, it is what has been shipping with many PCs in the last year or so already. And for some, a free upgrade over the internet via Windows Update is available also.
I write to you today to remind you of this end of life in October 2025.
Your business needs to start thinking about either:
a) Upgrading software before then if the free upgrade is available, or
b) Replacing any PCs that don't support Windows 11
We recommend you start doing this over the next year in a staged manner, rather than panicking once Windows 10 has gone unsupported and having to do a whole lot of work and purchases all at once.
Windows 10 won't stop working overnight, but there are business and security risks to running a system that isn't being supported or patched anymore, and it will become a target for hacking groups over time as vulnerabilities no longer get fixed.
It would be best to replace any old machines one by one over the next 12 months, and I urge you to call me for a chat to discuss the specifics for each of you.
Windows Home and Pro
As an aside, please also watch out — we see a lot of people accidentally buying laptops with Windows 11 Home (mostly just listed as 'Windows 11' at many retail stores). This is NOT the version you need for your business — you need 'Windows 11 Pro'.
It is much cheaper to buy a machine with the correct version on it already than to have to upgrade it later via the Microsoft Store. Something to watch out for. If you see a laptop you particularly like, but it is only available in 'Home' Windows 11, it's cheaper to get it to us for upgrade to Windows 11 Pro BEFORE you start using it, and this is possible to do here if you have a particular machine in mind.
Speak soon!
Cheers, Ashley Kirk